Privacy Policy

Primex Global FZE ("Company," "we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy describes how we collect, use, store, and safeguard information when you visit our website, submit inquiries, or engage our services. This policy applies to all business communication, service inquiries, and contractual engagements.

We collect personal data only to the extent necessary for legitimate business purposes. The types of information we may collect include: • Contact Information: name, email address, phone number, company name, and job title. • Business Communication: messages, inquiries, and correspondence submitted via our website, email, or other channels. • Service Delivery Data: project specifications, requirements, and documentation necessary to fulfill our contractual obligations. • Technical Data: IP address, browser type, and device information collected automatically for website security and analytics. We do not collect sensitive personal data unless explicitly required and authorized for a specific engagement.

Personal data is collected solely for the following purposes: • Responding to business inquiries and service requests. • Delivering contracted services including general trading, software development, e-commerce solutions, and IT hardware supply. • Communicating project updates, proposals, and contractual documentation. • Complying with legal and regulatory obligations under UAE law. • Improving our website functionality and user experience through anonymized analytics. We do not use your personal data for unsolicited marketing without explicit consent.

All personal data is stored on secure servers with appropriate technical and organizational safeguards. We implement industry-standard encryption, access controls, and regular security audits to protect against unauthorized access, alteration, or disclosure. Data is retained only for the duration necessary to fulfill the purposes outlined in this policy or as required by applicable law.

Primex Global FZE does not sell, rent, or trade personal data to third parties. Data may only be shared under the following circumstances: • With authorized service providers and partners strictly for the purpose of service delivery. • When required by law, court order, or regulatory authority. • In connection with a merger, acquisition, or sale of assets, subject to confidentiality obligations. All third-party recipients are contractually bound to maintain data confidentiality and security.

You have the right to: • Access the personal data we hold about you. • Request correction of inaccurate or incomplete data. • Request deletion of your personal data, subject to legal retention requirements. • Object to or restrict certain processing activities. • Withdraw consent where processing is based on consent. To exercise any of these rights, please contact us using the details provided below.

Our website uses cookies and similar technologies to enhance user experience and analyze website traffic. You may manage cookie preferences through your browser settings. For detailed information, please refer to our Cookie Policy.

As a UAE-based company operating globally, your data may be processed by personnel or systems located outside the United Arab Emirates. All international transfers are conducted in accordance with applicable data protection standards and appropriate safeguards.

We reserve the right to update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The revised policy will be posted on this page with the updated effective date. Continued use of our services constitutes acceptance of the revised policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data handling practices, please contact us: Primex Global FZE Free Zone Authority, Dubai United Arab Emirates Email: hello@primexglobal.ae Phone: +971 4 000 0000